Responsible Gaming

Gambling involves risk, and there is no guaranteed way to win. Every game is based on chance or other factors that cannot be controlled by a player. Previous results do not determine future results, and a losing session does not make a win more likely. Avoid treating gambling as an investment, a source of regular income or a solution to debt.

Only gamble with money you can afford to lose after essential living costs have been paid. This includes rent or mortgage payments, household bills, food, transport, education, medical costs, savings and other financial commitments. Do not use borrowed money, credit intended for essential expenses or money set aside for another person.

• Set a spending amount before you begin and do not exceed it.
• Decide how long you will play and take regular breaks.
• Keep gambling separate from everyday spending where possible.
• Do not chase losses by increasing stakes or playing for longer.
• Never gamble when you are upset, tired, affected by alcohol or affected by other substances.
• Do not let other people use your account or payment method.
• Remember that choosing not to gamble is always an option.

A budget is a useful starting point, but it should not be treated as permission to spend more than you can comfortably afford. If your circumstances change, review your budget and reduce or stop gambling until you are confident that it remains affordable.

Planning ahead can make it easier to stay in control. If account tools are offered, consider using available deposit, loss, wagering or session limits, reality checks, cooling-off periods and self-exclusion options. These tools are designed to support your decisions, but they work best when selected before gambling begins.

Deposit and spending limits

A deposit limit can help you control the amount added to an account over a selected period. Choose an amount that fits within your personal budget, not an amount based on what you hope to win. Consider setting a limit before making a deposit and reviewing it regularly. A limit should never be increased during an emotional or impulsive moment.

Time limits and breaks

Decide how long you intend to play and stop when that time ends. Stand up, leave the screen and do something unrelated to gambling. Regular breaks can help you notice how you are feeling and whether you are continuing because you are enjoying the activity or because you are trying to recover losses.

Cooling-off and self-exclusion

If you want to stop gambling for a period, use a cooling-off option where available. If you need a longer or more permanent break, consider self-exclusion. Self-exclusion is a commitment not to access gambling services for a chosen period or until a stated condition is met. Read the relevant terms carefully and do not attempt to create another account or use someone else’s account during an exclusion period.

If you ask for an account restriction or closure, further action may be required before the restriction takes effect. Follow the instructions provided and retain any confirmation. Restrictions may not prevent gambling with other providers, so consider using broader support and self-exclusion services if gambling is becoming difficult to control.

Problem gambling can affect anyone, including people who have gambled without difficulty in the past. Warning signs may develop gradually and can be easier for friends or family members to notice. One sign alone does not provide a diagnosis, but several signs may indicate that support is needed.

• Spending more time or money gambling than planned.
• Trying to win back money that has been lost.
• Increasing bets or deposits to achieve the same excitement.
• Feeling restless, irritable or anxious when trying to stop.
• Hiding gambling activity, losses or transactions from others.
• Borrowing money, selling belongings or missing bills because of gambling.
• Thinking about gambling during work, study, family time or other activities.
• Missing work, appointments or responsibilities to gamble.
• Continuing to gamble despite conflict, stress or financial harm.
• Feeling guilt, shame, hopelessness or loss of control after gambling.

If any of these signs feel familiar, stop gambling and speak with someone you trust. You do not need to wait for a serious crisis before asking for help. A qualified counsellor or an independent gambling support service can help you understand what is happening and develop practical next steps.

It can also help to tell a trusted person about your decision to take a break, ask them to help you manage access to money, remove saved payment details and avoid gambling-related content for a while. Support from family or friends is valuable, but it should complement professional advice rather than replace it.

Gambling is for adults only. Do not allow anyone under the legal gambling age to use your account, view gambling content intended for adults or access your device while you are logged in. Keep your login details private, use appropriate device security and log out when you finish. If you believe another person has accessed your account, stop using it and request assistance through the available support channel.

Kangaroo 88 Casino cannot provide personal financial, medical or psychological advice. Independent assistance is available in Australia through recognised gambling support services, state and territory services, financial counsellors, health professionals and community organisations. These services may offer confidential information, counselling, financial guidance, support for affected family members and help with planning a break from gambling.

When seeking assistance, explain honestly how often you gamble, how much you spend, whether you have borrowed money and how gambling affects your life. Accurate information helps a support professional recommend suitable options. You can ask for help even if you are not sure whether your gambling meets the definition of a problem.

If gambling has contributed to thoughts of self-harm, immediate danger or a serious mental health crisis, stop gambling and contact emergency services or an urgent mental health service in your area. Your safety comes first. If you are supporting someone else, encourage them to seek professional help and avoid lending money to cover gambling losses.

Our approach

We aim to provide clear responsible gaming information and encourage players to make informed choices. Information about limits, breaks, self-exclusion and account controls may vary according to the service and applicable requirements. Before relying on a tool, check how it operates, when it begins, what activities it covers and how it can be changed or cancelled.

Responsible gambling is an ongoing personal choice. Review your habits regularly, keep your play within a planned budget and take action early if gambling stops being enjoyable. A break is a positive step, and asking for support is a sign of good judgement rather than failure.